Support
We read every message. Write to gabaybible@gmail.com.
How do I cancel a subscription?
Open Settings, then Subscription, then Manage or cancel. It opens a secure page where you cancel in one tap, update your card and get receipts. You keep your plan until the end of the period you paid for. See the payment terms.
Can I get a refund?
Payments are not refundable. You can cancel any time, and then nothing more is charged. If you think a payment was a mistake, write to gabaybible@gmail.com.
I paid but my plan does not show.
It can take a few minutes. Close and reopen the app and check Settings, then Subscription. If it still does not show, write to us with your receipt.
How do Family seats work?
A Family plan covers the person who bought it and three more people from their circles. After someone has been in the circle for a week, the buyer can give them a seat from Pamilya. A seat can be taken back twice every three months, and a person can leave a seat any time.
What happens after the Welcome Week?
When you make a free account, your first three days have everything open. After that, the free parts stay free, some features have limits, and Plus or Family opens them. Everything you wrote stays yours.
How do I delete my account and data?
Settings, then Delete account. If you have a subscription, cancel it first. Full steps are on the Delete account page.
My reminder did not arrive.
On an iPhone, reminders only work after you add Gabay to your Home Screen (Share, then Add to Home Screen) and allow notifications. On Android, check that notifications are allowed for the app, and that battery saver is not blocking it. Then turn the reminder off and on again in Settings.
I found a mistake in a verse or a translation.
Thank you. Write to us with the book, chapter and verse and what is wrong. The Bible text is checked against its source, and we will fix real errors quickly.
I cannot sign in, or my progress is missing.
Sign in with the same Google account you used before. If you used the app before signing in, your progress on that phone is kept and merged. If something is still missing, write to us.
Someone is misusing a family circle.
The person who started the circle can remove members and change the invite code. You can also leave at any time. To report abuse, write to us.